'The global recognition of the Hyatt brand, its base of customers and well-developed loyalty program are major assets for the Ocean Resort Casino, and should provide a strong support for the resort when it opens this summer,' said Rummy Pandit, executive director of the Levenson Institute of Gaming, Hospitality & Tourism at New Jersey's Stockton University. It shut down in 2014 after a little over two years of operation, during which it never came close to making a profit. Ocean Resort plans to open sometime this summer, although it has not yet announced a date.Īccessing the expertise of a major worldwide hotel chain - and its base of potential customers - could address two big reasons Revel failed. Ocean Resort will be part of Hyatt's 'Unbound Collection' of hotel properties. It also will include the 32,000-square-foot location of exhale, Hyatt's newly acquired fitness and spa brand, which will feature 32 treatment rooms, a mind and body studio, and a retail boutique. 'Hyatt has an incredible 60-plus-year legacy in the industry, and its loyal global customer base will have access to an authentic way to experience all that makes Atlantic City attractive and popular,' Deifik said.Īlthough Ocean Resort will own and operate the 1,399-room hotel and the casino, its affiliation with Hyatt will enable it to make use of their reservation systems and other infrastructure, a spokeswoman said.
